Privacy Policy

Information Collection

Lumora collects minimal personal information. The only personal data collected is through the contact form, which requests:

• Email address (for contact purposes)
• Message content (for responding to inquiries)

No other personal information is collected or requested. Names, phone numbers, addresses and other identifying information are not collected.

Data Use and Storage

Submitted contact information is used exclusively for:

• Responding to your inquiry
• Internal communication purposes

Data is not shared with third parties, sold, rented or distributed for any purpose. Data is stored securely and retained only as long as necessary for responding to inquiries.

Cookies

Essential cookies are used only for basic site functionality:

• Cookie consent preference storage
• Session management for basic functionality

No tracking cookies, analytics cookies or advertising cookies are used. Users can manage cookie preferences through browser settings. No cookies are required except for essential site function.

GDPR Compliance (UK/EU)

Under GDPR regulations, you have the following rights regarding your personal data:

• Right of access: Request access to the personal data we hold about you
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data
• Right to restrict processing: Request limitation of how we use your data
• Right to portability: Request your data in portable format
• Right to object: Object to certain processing of your data

Contact Information

For privacy-related requests or concerns, contact:

Lumora
22 Laurel Grove
Bath, Somerset
BA2 4JE
United Kingdom
Email: [email protected]
Phone: +44 1225 461 937

Data Retention

Personal data submitted through contact forms is retained only for the duration necessary to respond to your inquiry and address any follow-up questions. Data is deleted upon completion of communication unless you request otherwise.

Third-Party Services

This site does not integrate third-party services that collect data. No Google Analytics, tracking tools, or external services that monitor user behavior are used. The site operates independently without reliance on external data collection services.

Website Analytics

No website analytics or tracking tools are implemented on this site. We do not track user behavior, page views, geographic location or browsing patterns. This site is designed to provide information without collecting usage data.

Children's Privacy

This site does not knowingly collect information from children under 13. Parents or guardians who believe a child has submitted information should contact us immediately.

Policy Updates

This privacy policy may be updated to reflect changes in legal requirements or site practices. Users will be notified of material changes through notification on this site. Continued use of the site constitutes acceptance of updated policies.

Contact for Questions

For questions regarding this privacy policy or data handling practices, contact [email protected] or call +44 1225 461 937.

Last updated: February 2026